Membership Services

Compliance

Mercury provides comprehensive compliance assistance to our Members. We can assist Member venues with advice on a range of regulatory requirements relating to running a successful, compliant business.

We provide advice on VCGLR, AUSTRAC, Privacy and Food Safety requirements as well as act as a liaison with regulatory bodies.  Mercury is committed to the responsible and sustainable delivery of gaming, our Responsible Service Code of Conduct and our AML/CTF template, both include staff training manuals to ensure staff have the knowledge to ensure they understand and can implement the requirements of both programs.

A dedicated compliance officer is on hand to answer any compliance related questions as well as conduct venue compliance audits. 

Services Include:

  • RSG Code Of Conduct
  • Venue Audits
  • Privacy Policies
  • AML/CTF Template/Program
  • Staff training manuals
  • Self-exclusion advice
  • Food Safety Advice
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