Dean Normington is an agile and strategic Operations Manager with over 30 years of managerial experience delivering high-quality leadership in managing teams across an expansive region. With a proven track record of driving business growth and success, Dean offers expertise in full operational control across multi-tiered and multi-site environments, particularly within the hospitality sector.
Dean excels in planning, developing, and implementing processes and systems to optimise operations. With a strong focus on leading business development opportunities and driving continuous process improvements, he possesses exceptional problem-solving skills and a keen ability to intuitively and creatively develop solutions.
Known for his strong communication and negotiation skills, Dean confidently leads budgetary and cost controls, human resource management, and major capital improvement works. He brings a wealth of critical thinking, organisational, and problem-solving skills to his teams, along with a deep commitment to cultivating and strengthening relationships.
Throughout his career, Dean has held several roles, including his current position as Business Development Manager at Mercury Group Victoria. In this role, he spearheads financial performance and reporting initiatives while championing people management and development. Additionally, he advises on business planning and budgets, ensures compliance with relevant legislation, and maximises the utilisation of operating systems to enhance operational efficiency.
Prior to this, Dean served as Commercial Operations Manager at Black Rhino Group, where he led the operational control of 40 venues across Victoria and South Australia. He played a pivotal role in driving the significant growth of the business, overseeing redevelopment and renovation projects and cultivating strong relationships with key stakeholders. He also managed recruitment, training, and development of staff, while overseeing major capital improvement works and CAPEX funds.
Dean's impressive career history showcases his expertise in leading and managing operations, driving revenue growth, and implementing strategic initiatives. His strong leadership, analytical mindset, and dedication to excellence make him a valuable asset in the business.